Privacy policy

NIVIO – PRIVACY POLICY

Last updated: October 24, 2025

NiViO (operated by Everastead LLC, a Nevada limited-liability company) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). NiViO is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been de-identified or aggregated so it can no longer identify you.

We may collect or process the following categories of personal information (including inferences drawn from such information) depending on your interaction with the Services and applicable laws:

  • Contact details: name, billing/shipping address, phone number, email address.

  • Financial information: payment card or account details, transaction data, and payment confirmations.

  • Account information: username, password, preferences, and settings.

  • Transaction information: items viewed, added to cart, purchased, returned, exchanged, or canceled.

  • Communications: content of any messages or support inquiries you send us.

  • Device information: IP address, browser, device identifiers, and network data.

  • Usage information: interaction history with our website or app, including navigation and activity logs.

Personal Information Sources

We may collect personal information from:

  • Directly from you – when you create an account, place an order, or contact us.

  • Automatically through the Services – via cookies, pixels, or other tracking technologies.

  • From service providers – e.g., payment processors, analytics, fulfillment, or IT vendors.

  • From partners or third parties – such as advertising or social media partners.

How We Use Your Personal Information

We may use your personal information for:

  1. Providing, tailoring, and improving the Services.
    To fulfill orders, process payments, manage your account, and deliver personalized experiences.

  2. Marketing and advertising.
    To send you promotions, recommendations, and advertisements on or off the Services.

  3. Security and fraud prevention.
    To protect accounts, detect suspicious activity, and ensure platform safety.

  4. Communicating with you.
    To provide support and updates regarding your orders or account.

  5. Legal compliance.
    To meet regulatory obligations, respond to lawful requests, and enforce our terms.

How We Disclose Personal Information

We may share your personal information:

  • With Shopify, vendors, and service providers who perform services on our behalf (e.g., payment processing, cloud hosting, analytics, fulfillment).

  • With marketing partners for targeted advertising and measurement (subject to opt-out rights).

  • When you consent or direct us to share information, such as via social media integrations.

  • With our affiliates or within our corporate group.

  • As part of a business transaction (e.g., merger, acquisition, bankruptcy).

  • To comply with law, enforce terms, or protect rights, property, and safety.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes some of your personal information to operate and improve the Services.
Information you submit may be transmitted to Shopify and its subprocessors, some of which may be located outside your country.

Shopify may also process your information independently for analytics and advertising purposes.
To learn more, visit: Shopify Consumer Privacy Policy
or exercise data rights via the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may link to third-party platforms. We are not responsible for those sites’ privacy practices or content. Review their privacy policies before providing information.

Children’s Data

The Services are not directed to children. We do not knowingly collect data from anyone under the age of majority in your jurisdiction. If a parent or guardian believes a child has provided personal information, contact info@niviocare.com and we will delete it.

As of this policy’s effective date, we do not knowingly “sell” or “share” personal data of individuals under 16 years old.

Security and Retention of Your Information

We use reasonable safeguards to protect your data but cannot guarantee absolute security.
We retain personal information as long as necessary to provide the Services, comply with laws, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access / Know the personal information we hold about you.

  • Delete your personal information.

  • Correct inaccurate data.

  • Port your information to another service provider.

  • Opt out of “selling” or “sharing” for targeted advertising.

  • Manage communication preferences (unsubscribe links in emails).

You can exercise these rights by contacting info@niviocare.com.
We may verify your identity before processing requests. Authorized agents may act on your behalf with proof of authority.

For details on Shopify’s data practices and user rights, visit Shopify Privacy Portal.

Complaints

If you have concerns about how we process your data, email info@niviocare.com.
You may also contact your local data protection authority if applicable.

International Transfers

We may transfer and process your personal information outside your country, including in the U.S.
Where required, such transfers rely on recognized safeguards like the EU Standard Contractual Clauses or equivalent.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements.
Revised versions will be posted here with an updated “Last updated” date.
Material updates will be communicated as required by law.

Contact

For privacy questions, rights requests, or complaints, contact us at:
info@niviocare.com
Everastead LLC (d/b/a Nivio)
1300 Jarbridge Rd, Las Vegas, NV 89110 USA